Customer Support
Questions about your 340 g bag?
24 hrs
Dispatch window
30 days
Return policy
100%
Secure checkout
Get in touch
Whether you have a question about your order tracking, wholesale batches, or brewing your daily cup, our team is here to help.
Our commitment
Simple, dependable service
Every 340 g bag of freshly ground Colombian Arabica is backed by straightforward terms.
Order tracking
Secure payments
Return terms
Sealed bags dispatched securely with full tracking provided via email upon shipment.
Encrypted online transactions ensuring your payment details remain fully protected.
Unopened bags eligible for return and full refund within 30 days of delivery.